We began development of Cal-ITP Benefits Administrator—a new tool we'll make available to agencies in Q4. The first feature we'll offer is in-person eligibility verification and enrollment.
The General Services Administration published a blog post featuring success stories of state government programs utilizing Login.gov. They included Cal-ITP Benefits as one of the first state programs in the country to leverage this federal service.
In collaboration with our colleagues at CDT, we've applied to utilize the Blue Button API via the California Identity Gateway for Medicare cardholder eligibility verification in Cal-ITP Benefits. We've loved working with the Medicare.gov team managing this API and look forward to sharing a demo of our solution in October.
We began development of Cal-ITP Benefits Administrator—a new tool we'll make available to agencies in Q4. The first feature we'll offer is in-person eligibility verification and enrollment. This workflow complements remote, digital enrollment in the Cal-ITP Benefits app by allowing agency staff to verify a rider's eligibility for a transit benefit in person and enroll their contactless debit or credit card to receive reduced fares. This new option will allow benefits enrollments for riders in eligible groups that are not yet offered using digital enrollment, such as youth and individuals with disabilities.
Total rider enrollments using the Cal-ITP Benefits app. We aim to surpass 225 enrollments by the end of 2024.
3850
Total reduced-fare, open-loop transactions
Total reduced-fare, open-loop transactions processed at California transit agencies that have adopted Cal-ITP Benefits. We aim to surpass 5,000 transactions in 2024.
↔ 0%
Percentage increase in reduced-fare transactions vs. previous month
Month over month change in reduced-fare, open loop transactions. This activity represents concrete usage of contactless payment by people who benefit from reduced fares.
Interested in Cal-ITP Benefits, but your agency doesn't accept open-loop payments? Contact us.
Cal-ITP Benefits addresses several of Cal-ITP's key goals to improve transit throughout California:
Promote equitable access to transit
Lower costs
Increase Ridership
Improve customer experience
The project also, however, seeks to expand adoption of open-loop payments and supports efforts to provide accurate and complete information for planning trips on public transit in real-time. Learn more about Cal-ITP.
Transit providers! Visit the Mobility Marketplace for a catalog of code-compliant products and services offered by Cal-ITP to support your operations.
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